by johnc | Jul 9, 2019 | Feature
Employee experience = customer experience Connecting the two ; Have you ever had conflicting opinions on a brand because you love their products, but never have a great experience shopping with them? Us too. In 2019, with the amount of choice available, and the...
by johnc | Nov 5, 2018 | Develop
"Fantastic results that demonstrate the success of a brilliant campaign" easyJet | Employee Engagement ; Helping easyJet’s customer experience take flight An interactive board game to help easyJet people deliver an improved customer experience The Challenge...
by johnc | Nov 4, 2018 | Engage
"93% of managers stated they’d changed the way they do their role." intu | EVP & Employer Brand ; Creating ‘joyful’ experiences for all Reinvigorating colleague understanding of intu’s ‘We make joy’ brand, and helping them bring joy into their work The...
